At Gideon Franklin the privacy of the people with whom we engage in our business is of paramount importance to us and we are committed to safeguarding their privacy by handling personal data in accordance with data protection laws.
This policy explains:
1. Who we are and how to contact us
2. How we collect and process personal data:
A. Clients (and other persons)
B. Business and professional contacts
3. Cookies and website visitors
4. How we use CCTV
5. Recipients of personal data
6. How long we store personal data for
7. How we keep personal data safe
8. International transfers
9. Your rights as a data subject
10. Updates to this policy
1. WHO WE ARE AND HOW TO CONTACT US
We are Gideon Franklin Limited (we, us or our), a limited liability company with registered number 05880357, having our registered office and main place of business at 22 Ringmore Rise, Forest Hill London, SE23 3DE, UK. You can contact us by writing to us at our office address, telephoning us on +44 20 8699 3202 or emailing firstname.lastname@example.org
For the purposes of applicable data protection law, we are a controller in relation to much of the personal data we collect and process. This means that we are responsible for deciding how and why we use personal data, and for keeping it safe. We are registered as a data controller with the Information Commissioner’s Office (ICO) with registration number ZA429328.
2. HOW WE COLLECT AND PROCESS PERSONAL DATA
A. CLIENTS (AND OTHER PERSONS)
How we collect personal data
We collect and process personal data (meaning information which relates to an identified or identifiable individual) relating to our clients and matters we advise on. This will include other individuals involved, such as representatives, employees and officers of corporate clients, other parties and professional advisers. This information is typically:
· provided by clients;
· collected in the process of providing corporate finance advisory services (such as through correspondence and exchanging business cards);
· provided to us by third parties (such as other professional advisors and businesses we work with); and
· obtained from external sources (such as Companies House or HM Land Registry).
The types of personal data we collect
The categories of personal data we collect will vary, depending on the matter in question, but may include some or all of the following:
· contact information (such as name, address, telephone and email address);
· bank details (provided by a client or processed when we receive a payment);
· client identification information such as passport information, driving licence and bank statements or utility bills, where we are required to verify that client’s identity;
· photographs, images, video and voice recordings (for example, in connection with client web meetings and conference calls); and
· CCTV footage, as explained in section 4 below.
We may process other types of personal data in the course of providing corporate finance advisory services, receiving goods and services from our suppliers and promoting our business. If we do, then it will be protected to the same high standards explained in this policy.
Why we need to use personal data
We use personal data because we need to for one or more of the following reasons:
· to provide corporate finance advisory services to an individual (namely, to perform a contractual obligation we owe to that individual);
· to perform our contractual obligations (such as paying our suppliers);
· in order to comply with our legal obligations; and
· to pursue our legitimate interests in operating and promoting the success of our firm, or to pursue the interests of our clients in receiving corporate finance advice.
If you do not provide the personal data which we need in order to enter into or to perform a contract with you, then we may not be able to contract with you or to provide the corporate finance advisory services which you have requested.
In limited circumstances, we may use personal data on the basis of your consent. If so, we will always clearly ask for your specific and informed agreement to this. You are, of course, free to refuse this and we will inform you as to what (if any) consequences your refusal might have.
B. BUSINESS AND PROFESSIONAL CONTACTS
We process personal data about individual business and professional contacts. These people include individual (or representatives from corporate) intermediaries, service providers, other professional advisors, organisations that have attended our events, and potential clients.
The types of personal data we hold about these individuals typically consists of basic personal details and contact information, such as position title, name, email, address, telephone and the person’s employer. Depending on the circumstances, and the nature of our relationship with the people involved, we may use this information to:
· fulfil our contractual obligations or exercise contractual rights;
· communicate with other organisations, professional advisers or intermediaries; or
· send marketing and promotional communications (usually by email).
We use this personal data because it is in our legitimate interests to promote our services and build business relationships.
If you receive news or marketing communications from us, it is because we think you might be interested in our firm or its services (usually on the basis of previous dealings with you or a recommendation from a third party).
You can unsubscribe from marketing at any time by clicking the “unsubscribe” link on any of our emails, or by emailing email@example.com with the subject line “unsubscribe.”
We collect, store and use personal data about individuals who apply to join us. This may include information:
· you provide to us (such as in CVs, application forms, and through correspondence);
· you provide during an interview;
· obtained from previous employers and referees;
· provided to us by recruitment agencies; and
· received as a result of our carrying out background checks (such as checks for criminal convictions with the Disclosure and Barring Service).
The information we collect might include sensitive personal data, such as information about your health and sickness records. If we need to process sensitive personal data then we will ask for your explicit consent before doing so.
If you apply for a position with us, we may carry out a check for criminal convictions in order to satisfy ourselves that there is nothing in your history which makes you unsuitable for the role. We do this because working with us involves a high degree of trust (as you may be dealing with price sensitive transactions and will have access to confidential information).
We only carry out criminal records checks and ask for references at the last stage of the application process, when making an offer of employment, and always act in accordance with the specific requirements of Data Protection Laws and other applicable national laws.
How we use applicant information
We use the personal data we collect about you to:
· assess your skills, qualifications, and suitability for a role;
· carry out background and reference checks;
· communicate with you about your application;
· keep records related to our hiring process; and
· comply with legal or regulatory requirements.
We do all of this because either it is a necessary part of entering into a contract of employment with you or because we have a legitimate interest in ensuring that you are suitable for a particular role.
If you fail to provide personal data when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully.
If we need to process sensitive personal data about a job applicant, for example disability information in order to consider whether we need to provide appropriate adjustments during the recruitment process, we will ask for explicit consent to do this at the time at which we request the data.
Retention of applicant information
We normally retain personal data about unsuccessful candidates for no more than 6 months from the time we inform them of our hiring decision. We retain personal data for this period so that we can demonstrate, in the event of a legal claim, we have not discriminated against an applicant and that the recruitment process was fair and transparent. After this period, we will securely destroy the applicant’s personal data. If we wish to retain personal data on file, in case future opportunities arise, we will contact the applicant and ask for his or her consent to do so.
If you are successful, the personal data you provided in the application process will be stored as part of your personnel file.
3. COOKIES AND WEBSITE VISITORS
We do not normally collect personal data about visitors to our website unless they choose to provide such information (such as by filling in a website form or contacting us directly).
We collect anonymous information about visitors to our website in order to optimise and improve the website. This might include IP addresses, browser or device details and the connection type (for example, the Internet service provider used). However, none of this information will by itself directly identify any particular user.
We use Google Analytics to analyse the use of our website and create reports about such usage. Google Analytics gathers information about website use by means of cookies. Such usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Further information on the cookies and how they work can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
You can prevent these cookies by installing the Google Analytics opt-out browser extension by visiting https://support.google.com/analytics/answer/181881?hl=en or by adjusting your browser settings.
Hyperlinks to other sites
4. HOW WE USE CCTV
We have a Concept Pro CCTV system to cover the exterior of our office premises in order to protect the security of our premises and the safety of the people within it which records video images of persons entering and leaving the building. A notice is posted below the camera to ensure that people are aware of CCTV image recording.
Images recorded by CCTV are stored for a fixed period, after which they are automatically deleted. Access to CCTV images is restricted to senior staff, who will only view the recording where necessary. We only share CCTV with others in exceptional circumstances (such as requests from law enforcement) or if required by law (such as pursuant to a court order or data subject access request). If there is a possibility of recordings being made public (for example, to assist in the identification of an offender) we will consult with and take into account the wishes of any other persons who might be affected, although we will usually blur or disguise the faces of individuals where possible.
Our staff are required to comply with a strict policy regarding the use of access to CCTV, and we adhere to the CCTV Code of Practice published by the ICO.
5. RECIPIENTS OF PERSONAL DATA
Personal data you provide to us will be kept private and confidential, and we will only disclose or share it with other data controllers where this is required:
· in connection with our business of providing corporate finance advisory services and where it is in the legitimate interests of ourselves or related third parties to do so. For example, we may share your contact details with other professional advisors and parties to an actual or potential transaction that you and we are jointly involved in;
· by law, such as where we are required to comply with a court order or to share personal information with regulatory authorities in the event of an audit or investigation;
· where we have satisfied ourselves that we have another lawful basis for sharing your personal data; or
· in connection with a business reorganisation, merger, acquisition or other corporate transaction, in order to allow the parties to evaluate the transaction and to ensure that our clients continue to receive our services without interruption.
We also share personal data with some of the third parties who provide services to our firm. This includes software providers (such as Microsoft), cloud service providers and IT support services. However, these third parties will only process personal data (which may include your information) on our behalf for specified purposes and in accordance with our strict instructions.
We only use third party service providers who have provided sufficient guarantees, as required by Data Protection Laws, that your personal data will be kept safe. We always ensure there is a written contract in place which protects your personal data and prevents it from being used for any purpose other than providing services to our firm, in accordance with Data Protection Laws.
6. HOW LONG WE STORE PERSONAL DATA FOR
We only retain personal data for as long as is necessary for the specific purpose(s) it was collected for (or for related compatible purposes such as complying with applicable legal, accounting, or record-keeping requirements).
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from its unauthorised use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. HOW WE KEEP PERSONAL DATA SAFE
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, damaged or destroyed, altered or disclosed. This includes both physical security measures (such as keeping paper files in secure, access-controlled premises, monitoring access control via the use of CCTV, and adhering to strict password policies) and electronic security technologies (such as device encryption, multi-factor authentication, digital back-ups and sophisticated anti-virus protection).
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to legal and contractual confidentiality obligations.
We have put in place reporting procedures to deal with any suspected personal data breach and will notify you and any applicable supervisory authority of a breach when we are legally required to do so.
8. INTERNATIONAL TRANSFERS
We normally only store personal data within the UK or European Economic Area. However, some of the technology and support services we use are provided by international organisations and/or companies which are based in other countries. Before using such service providers, we take steps to make sure that any personal data they process is adequately protected and transferred in accordance with Data Protection Laws, usually by one or more of the following methods:
· ensuring the recipient is in a country which has been approved in accordance with Data Protection Laws as providing adequate protection for personal data; or
· implementing appropriate safeguards such as requiring the recipient to enter into Standard Contractual Clauses approved in accordance with Data Protection Laws.
If you would like more detailed information on the measures and safeguards which we implement for such data transfers, then please contact us using the details set out in section 1 above.
9. YOUR RIGHTS AS A DATA SUBJECT
Data Protection Laws provide you with certain rights in relation to your personal data. These are as follows:
· The right to access your personal data. This gives you the right to receive a copy of the personal data we hold about you subject to certain exemptions.
· The right to rectification of your personal data. This gives you the right to have any incomplete or inaccurate personal data we hold about you corrected.
· The right to request erasure of your personal data. This allows you to request us to delete or remove personal data. You also have the right to request us to delete or remove your personal data where you have exercised your right to object to processing (see below). In certain circumstances this right may not apply, such as where we have a good, lawful reason to continue using the information in question, and if so we shall inform you of such reasons at the relevant time.
· The right to object to processing of your personal data. You can object to us processing your personal data for legitimate interests purposes or for direct marketing. We must then stop processing your data unless we have a strong reason to continue which overrides your objection. If your objection is to direct marketing, we must always stop.
· The right to restrict how your personal data is used. You can limit how we use your personal data in certain circumstances. Where this applies, any processing of your personal data (other than storing it) will only be lawful with your consent or where required for legal claims, protecting certain rights or important public interest reasons.
· The right to have a portable copy or transfer your personal data. You can request us to provide you, or (where technically feasible) a third party, with a copy of your personal data in a structured, commonly used, machine-readable format. Note this only applies to personal data which we obtain from you and, using automated means, process on the basis of your consent or in order to perform a contract with you.
· The right to withdraw consent. If we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
We try to respond to all personal data requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. Please also bear in mind that there are exceptions to the rights above and some situations where they do not apply.
We may need to request additional information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you to clarify your request.
Fees for making a request
You will not normally have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
How to make a request
If you want to exercise any of the rights described above, please email firstname.lastname@example.org or write to Data Protection Requests, Gideon Franklin Limited, 22 Ringmore Rise, Forest Hill London, SE23 3DE, UK.
Your right to complain to a supervisory authority
You have the right to complain to the Information Commissioner’s Office if you are not satisfied with our response to a data protection request or if you think your personal data has been mishandled. For further information on how to make a complaint, please visit https://ico.org.uk.
10. UPDATES TO THIS POLICY
We will update this policy from time to time. The current version will always be posted on our website. This policy was last updated on 24 August 2020.